List of departmental citizen centric services along with their existing internal process flow and citizen side delivery system.

The time frame for providing service to the public,disposal of subsidy cases/release of assistance under various schemes which are being implimented in horticulture department is fixed as under:-

Sr.No.	Name of service to be delivered	Time frame for services to be delivered
1	scrutiny of application/doccuments for assistance	3 Days
2	Technical approval by the DDH(on first come first served basis keeping in view the budget availability)and information to the applicant.	12 Days after scrutiny.
3	work completion period for the applicant and report to concerned HDO for varification .i)For civil works. ii) Purchsases of material/equipment	90 days, 15 days.
4	Spot verification of works /purchases by HDOs/SMSs/Deputy Director of Horticulture concerned.	15 days after receipt of completion report from the applicant (full justification by concerned officer if period exceeds)
5	Release of assistance to the applicant by the Deputy Director of Horticulture/Subject Matter Specialist through Bank cheque.	15 days after receipt of spot verification repot
6	Farm visit on receipt of complaint from applicant.	3 days from receipt of application .
7	Supply of pesticides/plant material/other horticulture inputs	At the time of receipt of cost depending upon the availability of the inputs.
8	Community canning services	10 days after receipt of fruit
9	Leaf analysis	90 days after collection of leaf samples

SCHEMES:

State Plan Schemes

Centrally Sponsored Scheme ‘Horticulture Technology Mission’

Additional Central Assistance Scheme 'Rashtriya Krishi Vikas Yojna'

i) Horticulture Development Scheme

Services:

Supply of Fruit Plants and elite plant material from registered Govt. and Private nurseries

Supply of horticulture inputs

Establishment of new orchard (Individually or as Garden colony)

Incentives and Subsidy:

Establishment of individual orchard: 50% to SC/ST/IRDP, 25% to Small farmers, 33.33% to & Marginal farmers maximum limit-Rs. 3000/-

Establishment of garden colony: Combined Fencing, Plant Protection equipments, Irrigation facility-75% to S/C, 50% to Small/marginal and backward area farmer Land development, Plantation, Other orchard management operations: 50% to S/C and backward area farmer, 25% to small farmer, 33.3% to marginal farmer and nil to other farmers. Maximum limit- Rs.18000 (for 2 ha.), Rs. 36000 (for 4 ha.).

Hops cultivation Services:

Advanced trainings in hop cultivation

Supply of Plant material and other inputs

Incentives and subsidy:

No.	Particulars		Subsidy	Maximum limit
1.	Hops production inputs for		50%	10,000/-
	Individual Farmer
2.	Hops society/Panchayat
	1.	Hops production inputs	50%	50,000/-
	2.	Hops processing inputs	50%	50,000/-

c. Support price for procurement of dried hops fixed by Government from year to year .

ii) Plant Protection Services:

Supply of pesticides and plant protection equipments

Release of bio agents in farmers’ fields

Incentives and Subsidy:

50% to small/marginal farmers and 30% to Big farmers

Release of bio-agents in farmers field-free of cost

iii) Horticulture Farms & Nurseries Services:

Serve as Model demonstration centres for modern horticulture technology

Production of elite plant material at Government registered nurseries

Incentives and Subsidy: Free Demonstration

iv) Horticulture Training & Extension Service Services:

Training of Farmers through short term training camps and training courses

Exposire visits of farmers within and outside the state.
Organisation of seminars and workshops .

Incentives and Subsidy:

1 day village level trainings- Rs.45.75+5.00 per day per farmer

2 day block/distt. Level trainings- Rs.45.75+5.00 per day per farmer
10 day study tour within state- Rs.45.75+5.00 per day per farmer +Free travel and lodging

15 day study tour outside the state- Rs.45.75+5.00 per day per farmer +Free travel +lodging restricted to Rs. 50 per day.

v) Development of Beekeeping Services:

Supply of improved strains of bee colonies with hives

Supply of bee colonies for pollination on rental basis.
day practical Training in beekeeping- Rs.45.75+5.00 per day per farmer Incentives and Subsidy :-7 day practical Training in beekeeping- Rs.45.75+5.00 per day per farmer .

vi) Development of Floriculture Services:

Supply of elite planting material .
4 day practical Training .

Incentives and Subsidy:

4 day practical Training in Floriculture - Rs.45.75+5.00 per day per farmer

Supply of plant material, seeds, fertilizers, pesticides, equipments on 25% to small farmers and 33% to marginal farmers.

vii) Development of Mushroom Services:

10 day practical training in mushroom cultivation

Registration of trained farmers as mushroom growers
Production and Supply of pasteurized mushroom compost from departmental units

Availability of quality mushroom spawn

Transportation facility of mushroom composte

Incentives and Subsidy:

10 day practical training in mushroom cultivation - Rs.45.75+5.00 per day per farmer

Registration of trained farmers as mushroom growers-free of cost
Supply of pasteurized mushroom compost from departmental units- 25% to small/marginal farmers, Unemployed Graduates, 50% to S/C,S/T and IRDP farmers.

Transportation facility of mushroom compost-100% transportation subsidy upto road head near mushroom farm .

viii) Fruit Processing Programme Services:

Community Canning Service .
Processing of fruits and vegetables .

Incentives and Subsidy:

2 days Training in Home scale preservation of Fruits and vegetables.

Processing of Fruit products under community canning service on nominal rates. .
2 day practical training in Home scale preservation of Fruits and vegetables - Rs.45.75+5.00 per day per farmer.

ix) Marketing & Quality Programme Services:

Survey of Markets under market intelligence scheme .
2 days training in post harvest management/ Picking, grading and packing of fruits .
Procurement of Fair average quality fruit (Apple, Citrus and Mango) under Market intervention scheme

Incentives and Subsidy:

Procurement of Fair average quality fruit (Apple, Citrus and Mango) under Market intervention scheme at minimum support price fixed by the Government from year to year.

2 days training in post harvest management/ Picking, grading and packing of fruits- Rs.45.75+5.00 per day per farmer.